Case Study: City of Palmerston Empowers Council Employees With Automated HR

Posted by Mathew French

Find me on:

27 June 2017

The City of Palmerston is a very dynamic Council in the Northern Territory that is home to a fast growing city with a diverse community that prides itself on operating with minimal bureaucracy. Council employs over 80 staff across a diverse range of areas and occupations, ranging from entry level to professional roles in both full-time and part-time capacities. The City of Palmerston employs staff in areas such as corporate, community and technical services. Discover how this local Council used HR software to automate their HR processes and transform their organisation.

The CIty of Palmerston Joins The Ranks of Australian Councils Automating Their HR

A growing number of local Councils in Australia are turning to HR software to improve efiiciency, empower employees and remove the administrative burden from their HR team through the automation of their HR processes and tasks. The City of Palmerston joins the following Councils that are using Subscribe-HR:

Like these other Councils, the City of Palmerston were also trying to overcome business challenges caused by the manual processing of employee related information and the time-consuming nature of managing compliance across the entire employee lifecycle:

  • How do we remove administrative bottlenecks and manual handling?
  • How do we improve the employee experience and empower them to make informed decisions?
  • How do we improve our culture, our reputation and our brand?
  • How do we speed up the employee recruitment process?
  • How do we attract the best talent for our company?
  • How do we provide the leadership team with accurate reporting?

Subscribe-HR City of Palmerston Council Case Study

The HR Software Benefits That Determine The City of Palmerston's Choice

Kristin Lehmann and Ian Mathers, HR Advisors at the City of Palmerston, strive to provide excellent HR support to managers and employees of Council. As part of their search for continuous improvement, the two HR Advisors were looking for a solution that provided automated workflows and accurate information to all Council employees and reduced administration and cost for their own business unit. Kristin and Ian finally settled on Subscribe-HR as the best HR software to meet the needs of the Council based on a checklist of solution benefits including:

  • Automation of the recruitment process.
  • EOI functionality for working at the Council.
  • Automation of employee management, for example:
    • Certificates and licences,
    • Work clearances including working with children checks,
    • Company policies,
    • Employment contracts,
    • Educational qualifications,
    • Professional memberships.
  • Compliance records and reporting.

Kristin Lehmann shares her perspective on the process, ”One of the main reasons why we chose Subscribe-HR is because they were able to customise the system and make it relevant to our needs. This has been really important and beneficial to us.”

If your're an HR Professional working in a Council and you're still climbing a mountain of paperwork, struggling with compliance and administration, or unsure how to attract the right talent through your doors, you could benefit from the same benefits, efficiency improvements and positive change for your own organisation.

Discover how the City of Palmerston harnessed the power of automating their HR by downloading the free case study.

Download Your City of Palmerston Case Study Now

Topics: Talent Management, hr software, Council, Case Study, Subscribe-HR users, City of Palmerston Council

Request a Demo