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HR's Relationship With CEO: What You Need to Know

Written by Mathew French | 12 May 2025

Let's be honest – sometimes it feels like HR and CEOs exist in parallel universes, doesn't it? One's focused on quarterly targets and shareholder value, while the other's trying to keep the workplace from imploding and employees from heading for the exits.

But when these worlds collide in the right way, magic happens.

Did you know that 40% of HR leaders are considering leaving their roles due to a lack of strategic influence? This alarming statistic from Gartner's HR Leadership Survey highlights a critical disconnect in many organisations. When HR doesn't have a seat at the executive table, both the department and the company suffer.

In this comprehensive guide, we'll explore everything you need to know about developing an effective HR and CEO relationship – from establishing HR as a true business partner to leveraging HR insights for better executive decision-making. We'll also dive into actionable strategies Australian HR leaders can implement to strengthen their influence and drive organisational success. ⬇️

Want to better understand the evolving role of HR in modern business? Check out our resource on The Changing Role of HR Managers: The HR Tech Revolution.

The Business Case for a Strong HR-CEO Relationship

The evidence is clear: companies where HR and executive leadership are misaligned experience significantly higher turnover rates and decreased employee satisfaction. The Australian HR Institute's eye-opening research found that organisations with weak HR and CEO collaboration face turnover rates nearly 40% higher than those with strong alignment. Ouch.

Post-pandemic, workplace dynamics have fundamentally changed:

  • Your employees have tasted freedom (and flexible work arrangements) and have no intention of giving it up
  • The "great resignation" might have cooled, but talented people still have options
  • Your competitors are figuring this out too – the ones that aren't are already struggling

💡 Strategic insight: CEOs must view HR as a long-term strategic partner, not just a crisis response team. The most successful Australian businesses have established regular strategic planning sessions where HR and the CEO collaborate on workforce initiatives that directly support business objectives.

HR as a strategic business partner

The days of HR being relegated to administrative functions are long gone. When HR strategic partnership is prioritised, organisations see tangible benefits ⬇️

When HR participates in key business decisions – not just implementing them afterward – companies benefit from a more comprehensive approach to growth. Research from Deloitte Australia found that organisations with HR representation at board level were 38% more likely to report better-than-average financial performance.

This matters because CEOs often struggle to execute their vision without insights into:

  • People dynamics: Understanding workforce capabilities and limitations
  • Cultural implications: How strategic changes will affect company culture
  • Talent forecasting: Anticipating skills gaps before they impact performance

HR as a driver of organisational transformation

Australian businesses are navigating unprecedented change – from hybrid work models to four-day workweeks and the rise of AI in the workplace. HR leadership strategy plays an essential role in successfully implementing these changes:

  • 67% of successful digital transformations included early and active HR involvement
  • Companies where HR leads change initiatives report 22% higher employee adoption rates
  • Australian organisations with strong HR and executive management alignment complete major change initiatives 1.5 times faster

As McKinsey research highlights, CEOs need HR's expertise to drive engagement, retention, and long-term workforce planning – particularly during periods of significant disruption.

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Why HR needs more influence at the executive table

When HR lacks appropriate HR decision-making influence, organisations often make short-sighted decisions that negatively impact employee morale and retention. Consider these common scenarios:

  • Executive teams implement policy changes without fully considering workforce impact
  • Cost-cutting measures target learning and development programs that are crucial for future growth
  • Expansion plans proceed without adequate talent acquisition or development strategies

Research from the University of Melbourne found that companies where HR has a strong executive presence typically demonstrate:

  • 24% higher employee engagement scores
  • 27% lower voluntary turnover
  • 31% higher likelihood of meeting or exceeding business targets

This makes a compelling case for HR's role in company decision-making – not just as an implementer of decisions, but as a strategic influencer who shapes those decisions from the beginning.

HR’s role in business growth & risk management

To establish effective HR and CEO collaboration, HR leaders must align their initiatives with CEO priorities such as revenue growth, risk mitigation, and operational efficiency.

Workforce planning isn't just an HR function – it's a business strategy. When HR is actively involved in company expansion plans, organisations can:

  • Accurately forecast talent needs before growth is impeded
  • Develop succession plans that ensure business continuity
  • Implement recruitment strategies that align with long-term business goals

PwC Australia's CEO Survey reports that 82% of Australian CEOs identify skills shortages as their primary business threat. This statistic highlights why HR strategic initiatives must be integrated into business planning at the highest level.

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Balancing people and profit

Effective HR leadership influence in business requires advocating for people-first policies while understanding financial constraints. This balance is particularly crucial for Australian mid-sized businesses (100-1000 employees), where resources may be more limited than in larger corporations.

HR leaders can demonstrate their value as HR business partners by:

  • Proposing initiatives with clear ROI calculations
  • Prioritising HR programs that directly support business priorities
  • Using data to show the financial impact of employee engagement and retention

HR’s role in shaping company culture

A strong workplace culture doesn't happen by accident – it requires intentional HR and company leadership collaboration to ensure alignment with business goals.

Australian businesses with strong cultures report:

  • 33% higher profitability
  • 44% higher employee retention
  • 29% increase in quality of hire

As Culture Amp research demonstrates, when HR and the CEO work together to champion learning and development as a core part of company culture, organisations experience significant improvements in innovation and adaptability.

HR as a strategic advisor, not just a policy enforcer

The most effective HR leaders position themselves as strategic advisors, not just policy enforcers. This requires:

  • Providing real-world insights on the feasibility of organisational changes
  • Feeling comfortable pushing back when executive decisions could negatively impact employees
  • Balancing strategic advocacy with operational execution

How HR Can Support CEO Decision-Making

Successful HR partnership with the CEO means providing insights that improve executive decision-making. Here's how HR can add value ⬇️

Helping the CEO understand employee needs

CEOs can become disconnected from employee concerns, particularly in larger organisations or those with distributed workforces (increasingly common in Australia post-pandemic). HR provides a crucial reality check through:

  • Employee engagement surveys and pulse checks
  • Exit interview data and trends
  • Performance metrics and productivity insights

According to Gallup research, organisations that effectively act on employee feedback experience 26% higher productivity and 85% lower staff turnover. This demonstrates the value of HR's role in bridging the gap between leadership and employees.

💡 Develop a structured approach to capturing and utilising employee feedback ⬇️

  1. Implement a multi-channel feedback system:
    • Quarterly pulse surveys (5-7 questions maximum)
    • Monthly focus groups with rotating employee representation
    • Digital suggestion platform with transparent tracking
    • "Ask Me Anything" sessions with executives
  2. Create an employee insights dashboard:
    • Track trends over time
    • Segment by department, tenure, level, and other relevant factors
    • Correlate with business performance indicators
  3. Establish a "You Said, We Did" communication program:
    • Regularly communicate actions taken based on employee feedback
    • Celebrate improvements and share success stories
  4. Provide quarterly employee sentiment briefings to the executive team:
    • Focus on insights rather than just data
    • Connect employee concerns to business implications
    • Include specific recommendations for executive action

Data-driven workforce planning

To strengthen HR executive alignment, HR must use analytics to provide insights that CEOs care about:

Retention rates and turnover trends: Including cost-per-turnover calculations
Employee satisfaction and engagement scores: Benchmarked against industry standards
Workforce productivity and efficiency metrics: Linked to business outcomes
Skills gap analyses: Highlighting future capability needs

The key is communicating these insights in business terms, linking them directly to growth and profitability. As KPMG Australia notes, "HR functions that leverage data and analytics are four times more likely to be respected by their business counterparts for their contribution to business performance."

💡 Move beyond retrospective reporting to predictive insights ⬇️

  1. Identify critical workforce risks:
    • Turnover in key roles or departments
    • Capability gaps for strategic initiatives
    • Productivity variations across teams
    • Succession risks for critical positions
  2. Develop simple predictive models:
    • Use historical data to identify patterns and leading indicators
    • Create risk scores for teams or departments
    • Establish thresholds for intervention
  3. Implement a quarterly talent risk assessment:
    • Review predictive indicators with executives
    • Prioritise interventions based on business impact
    • Track effectiveness of mitigation strategies
  4. Create executive-friendly visualisations:
    • Heat maps showing risk concentrations
    • Trend lines with projected future states
    • Financial impact calculations

Even simple predictive models can dramatically increase HR's strategic value by enabling proactive rather than reactive workforce management.

Keeping the CEO informed of workforce trends

Australian workplaces are evolving rapidly, and HR plays a vital role in keeping executives informed about:

  • Future of work trends: AI adoption, remote/hybrid work strategies, and evolving workforce expectations
  • Compliance and regulatory changes: Navigating Australia's complex and changing labour laws
  • Emerging best practices: Benchmarking against industry leaders in areas like flexibility, wellbeing, and inclusion

This foresight means that that HR initiatives align with business growth strategies and helps CEOs make more informed decisions about long-term investments in people and technology.

Establish HR as a strategic advisor on emerging workforce trends:

  1. Develop a structured monitoring process:
    • Subscribe to key research sources (Gartner, Deloitte, McKinsey, local Australian sources)
    • Create a simple tracking system for relevant trends
    • Establish relationships with HR peers in your industry for information sharing
  2. Create a quarterly trends briefing document:
    • Limit to 3-5 key trends per quarter
    • For each trend, include:
      • Brief explanation of the trend
      • Relevance to your industry and company
      • Potential business implications
      • Recommended actions or experiments
  3. Deliver an executive briefing session:
    • 30-minute focused session
    • Interactive discussion rather than one-way presentation
    • Include 1-2 "over the horizon" topics to position HR as forward-thinking
  4. Follow up with implementation recommendations:
    • Specific proposals for pilot programs
    • Benchmarking visits to companies implementing innovative practices
    • Small experiments to test applicability in your context

8 Tips to Strengthen the HR-CEO Relationship

Building a strong HR and CEO relationship requires intentional effort. Here are eight actionable strategies Australian HR leaders can implement:

Get on the same page

Effective HR and executive leadership planning starts with alignment on priorities:

  • Schedule regular strategy sessions to ensure HR understands the CEO's business objectives
      • Come prepared with concise updates focused on business impact, not HR activities
      • Use a structured workshop format to identify gaps and opportunities
      • Include success stories that demonstrate strategic alignment
  • Create a one-page visual "People Strategy Map":
    • List business priorities on one axis
    • List HR initiatives on the other axis
    • Show clear connections between them
    • Identify any HR initiatives not supporting key priorities

When HR and the CEO are aligned, workforce decisions naturally support business objectives while ensuring employee needs aren't overlooked.

Establish trust and credibility

To build HR impact on business success, HR leaders must be seen as credible business partners:

    • Audit your current credibility
      • Honestly assess areas where HR has over-promised or under-delivered
      • Identify "trust gaps" in how the executive team perceives HR
      • Gather feedback from key stakeholders on HR's reliability
      • Provide accurate, timely data that CEOs can rely on for decision-making
  • Leverage HR technology and analytics to strengthen credibility in executive discussions
  • Stay informed about legal and compliance updates, particularly in Australia's evolving regulatory landscape

According to Harvard Business Review, trust between executives is built primarily through demonstrated competence and reliability – HR leaders who consistently deliver on promises establish themselves as valued strategic partners.

Develop a fast-paced feedback cycle

CEOs need quick, reliable insights to make informed decisions:

  • Implement a "no surprises" policy
    • Create an early warning system for workforce issues
    • Establish thresholds for when to alert your CEO about emerging concerns
    • Always bring potential solutions along with problem identification
  • Create a weekly CEO briefing
    • Develop a concise (half-page) weekly update on key people metrics and issues
    • Focus on exceptions and changes rather than routine updates
    • Include one strategic insight or recommendation per week
  • Implement a monthly strategic check-in
    • Schedule a 30-minute monthly meeting focused solely on strategic HR initiatives
    • Create a simple red/amber/green status report for key projects
    • Discuss obstacles where you need CEO support or intervention

The most effective HR collaboration with executive team relationships feature continuous communication rather than periodic, formal updates.

Speak the CEO’s language

To increase HR strategic role in business, HR leaders must communicate in terms that resonate with CEOs:

  • Frame HR initiatives in terms of business impact and financial ROI
      • Reframe your key initiatives in business language:
        • "Employee engagement" → "Productivity enablement"
        • "Learning and development" → "Capability building for growth"
        • "Performance management" → "Performance optimisation and accountability"
    • Audit your communication style
      • Review recent presentations and emails to identify HR jargon
      • Ask a non-HR executive to highlight terms they find unclear
      • Create a personal "translation guide" for common HR terms
  • Support recommendations with data and clear business cases

For example, don't just propose a new learning program – explain how it will close specific skill gaps that are currently limiting business growth, and include metrics to measure its impact.

Understand the CEO's pressure points

Effective HR and CEO collaboration requires empathy for the challenges CEOs face:

  • Board expectations and shareholder pressure
  • Market competition and industry disruption
  • Regulatory compliance and risk management

When HR demonstrates understanding of these pressures, they can position their initiatives as solutions to business challenges rather than "nice-to-haves."

  • Research your CEO's specific pressures:
    • Review board meeting minutes if available
    • Monitor industry analyst reports and competitive news
    • Understand your CEO's performance metrics and incentives
  • Connect HR initiatives to these pressure points:
    • Explicitly link your proposals to your CEO's key challenges
    • Frame HR initiatives as risk mitigation strategies
    • Demonstrate how people initiatives support competitive differentiation
  • Become an ally in managing these pressures:
    • Proactively offer HR support for challenging business situations
    • Provide relevant data that helps your CEO respond to board or investor questions
    • Anticipate workforce implications of competitive threats

Build relationships across the executive team

Strong HR and business leadership extends beyond the CEO:

  • Develop strong working relationships with other key executives, particularly the CFO
  • Create cross-functional working groups for major people initiatives
  • Help other executives understand the workforce implications of their strategies

Research from LinkedIn shows that when HR collaborates effectively across the entire C-suite, implementation of strategic initiatives happens 25% faster.

Use HR tech to help CEOs make smarter workforce decisions

Modern HR transformation strategy leverages technology to provide insights and streamline processes:

  • Implement analytics platforms that provide real-time workforce visibility
  • Use predictive modelling to forecast future talent needs
  • Automate routine HR tasks to focus more time on strategic initiatives

According to ServiceNow, Australian organisations that implement integrated HR tech solutions report 60% higher executive satisfaction with HR services.

  • Conduct an HR technology assessment:
    • Evaluate current systems against strategic needs
    • Identify gaps in data visibility and analytics capabilities
    • Benchmark against industry standards for Australian businesses
  • Develop a practical HR technology roadmap:
    • Prioritise investments based on business impact
    • Focus on integration and data accessibility
    • Create implementation phases aligned with business cycles

Takeaway

The HR-CEO relationship is business-critical: Companies with strong alignment between HR and the CEO outperform those without it across key metrics including profitability, innovation, and employee retention.

Data-driven insights build credibility: Australian HR leaders who leverage analytics and technology to provide business-relevant workforce insights gain greater influence in executive decision-making.

Communication is key: Speaking the language of business and clearly connecting HR initiatives to business outcomes significantly enhances HR's strategic impact.

HR must balance advocacy and pragmatism: Effective HR leaders advocate for employee needs while understanding business constraints, positioning themselves as true business partners.

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