As we've already discussed in the previous Blogs in this performance management series, transforming the performance management culture in any organisation can be a challenging undertaking. Especially if your performance management, appraisal and development systems do not support the overall business strategy of the business. You need to implement strategies and leverage HR technology to create business growth based on what your business wants to be, how it wants to be known and how work gets done. Brandon Hall Group's 2018 Research Report 'Effective Performance Management' outlines 5 essential strategies for transforming your culture through the integration of a regular and consistent performance management process, an ongoing development framework coupled with the power of Performance Management technology to facilitate these processes. In reviewing and analysing the research data gathered to produce the report, five key strategies emerged as the essential ingredients every organisation needs to develop and evolve a performance management framework that generates long-term business growth.

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Topics: performance management, Performance Management Software, Coaching for Performance, Managing performance, Performance development, Continuous performance management

Most companies do not require managers to provide regular, ongoing performance coaching or feedback for their direct reports as part of their own objectives, goals or performance assessment. Instead, managers’ operational responsibilities (including budgeting, strategic planning and administrative requirements), make it difficult to prioritise human to human contact with the employees they manage. To succeed in today's business environment however, one of the few things you can be sure of is that THIS MUST CHANGE if organisations want to survive (let alone grow). If leaders want to begin re-engineering their performance management frameworks, managers must be given the resources, systems (that is Performance Management Software) and training they need to meet the new requirements for employee development and improved performance. Let's continue our exploration of why performance management still matters.

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Topics: performance management, Performance Management Software, Coaching for Performance, Managing performance, Performance development, Continuous performance management

Apparently, many organisations still rely solely on an annual performance review. However, Gallup's 2018 report 'Re-Engineering Performance Management' makes it clear that workers are asking for something different. They want a coach, not a boss. They want clear expectations, accountability, a rich purpose, and most importantly, they want ongoing feedback and coaching. Because the future of work is being shaped by extraordinary changes in technology, globalisation and overwhelming information flow, how we work must also be reimagined. The process of managing performance in the workplace needs to inform, engage and inspire. The means for achieving this, according to Gallup (and many others) requires 're-engineering.' Because performance management is such a big topic, we'll explore what the future of managing performance might look like over the next few weeks and discuss how to implement such change in your organisation. First, let's look at why managing performance really does STILL matter.

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Topics: performance management, Performance Management Software, Coaching for Performance, Managing performance, Performance development, Continuous performance management, Performance appraisal

Efficient training and development systems are crucial throughout an employee’s life-cycle. From onboarding to preparing for a new role, to ongoing performance management, HR teams need to have access to high-quality learning content to both retain and upskill staff.

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Topics: performance management, Employee Retention, Employee onboarding, eLearning, Online learning, Training and development

In 2018, HR.com and Iron Mountain conducted a study on The State of HR Automation in Mid-Sized Organisations. Findings reveal that most HR departments are STILL bogged down by manual administrative tasks. A majority of respondents (59%) said the HR professionals in their organisation spend over half their time on manual administrative tasks. This is supported by other HR.com research. In their Advancing HR Function study, half of respondents predicted that 'HR will be transformed into a much more strategic function as administrative duties are automated or outsourced to others.' And yet, despite all the advancements in technology, HR often still finds itself trying to balance two roles: Rule-driven bureaucrat and strategically motivated talent manager. If HR Professionals want to take a leading role in redesigning work, such a redesign needs to amplify efficiencies through automation so as to have the bandwidth to become a more strategic function. In this blog we explore where HR automation can produce the greatest efficiency gains across the employee lifecycle.

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Topics: HR automation, Employee Onboarding Software, Onboarding, New Employee Onboarding, Onboarding automation, Automating onboarding, Employee onboarding

As we've illustrated in the previous blogs in the this series on whether to automate or not to automate, automation of the right tasks and processes in the employee lifecycle is critical to business success. is now a key pillar of the future of work and implementing a human-automation collaboration is essential to any digital transformation program. But what process and functions should you automate first? And how do you make sure that it is roles as opposed to people, that are made redundant? EY has done considerable research in this regard and this blog explores how their best practice advice on how to automate intelligently.

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Topics: performance management, HR automation, Performance Management Software, Employee Onboarding Software, Digital transformation, Digital transformation of HR, Automation, Employee onboarding

Automation will certainly change human resources as we know it, but the impact will reach far beyond the HR department to encompass the entire employee lifecycle. Organisations that manage such transformation successfully will be those in which leaders and HR professionals recognise what tasks machines can do significantly better than humans and automate only those tasks. Focusing human effort on activities that humans do best will result in a happier, more engaged and more productive workforce overall. Designing such an organisation requires a much longer-term people strategy (one that goes beyond the usual succession planning), coupled with transparent dialogue with the existing workforce about the benefits of automation on what it means for them. This Blog in the HR automation series explores the broader implications that automation will have on leadership, employees and the entity of the organisation itself.

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Topics: performance management, HR automation, Performance Management Software, Employee Onboarding Software, The future of work, Automation, McKinsey, Redesigning work, Employee onboarding

Apparently you can’t solve the ‘how to automate work’ problem by thinking solely about automation replacing jobs. This is the premise behind Reinventing Jobs: A 4-Step Approach for Applying Automation to Work by Ravin Jesuthasan, Managing Director at Willis Towers Watson, and John Boudreau, professor and Research Director at the University of Southern California's Marshall School of Business and Center for Effective Organisations. Based on their decades of experience helping companies transform approaches to work and leadership, Reinventing Jobs offers a new set of tools for applying automation and artificial intelligence in today’s organisations. In this Blog we will examine the 4-Step framework for applying automation to work outlined by Jesuthasan and Boudreau, who believe that 'simply asking which humans will be replaced by automation fails to take into account how work and automation will evolve.' Now let's continue our exploration of this series on whether to automate or not to automate tasks and processes across the employee lifecycle.

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Topics: performance management, Performance Management Software, Employee Onboarding Software, The future of work, Human automation collaboration, Reinventing jobs, Applying automation to work, John Boudreau, Ravin Jesuthasan, Employee onboarding