People & Culture Managers get lots of questions from Employees about many different work related issues, often via multiple channels. Between email, social media, the intranet, slack, the list (and workload) can feel endless. With questions coming from so many different sources, it can be hard to keep track of who asked what, who is best placed to respond, and whether accurate responses were provided in an appropriate timeframe. Not to mention all the FAQs that you probably wish you could put on a visual noticeboard somewhere so that employees can search for responses without your input. If you're a People & Culture Manager and you wish you could find a quick and easy way to manage questions in your organisation, we've got something for you.
Are You Spending Too Much Time and Energy Answering The Same Questions Multiple Times?
Are you an HR Manager who currently spends too much time manually responding (or chasing the right people to respond) to HR (and other types of organisational) questions? If answering questions is chewing up too much of your time (and getting you down), then you need your very own HR Questions Wizard and Widget!
What are they you might ask?
In our HR Software Platform, the HR Questions Wizard is a tool that allows employees to quickly and easily send questions to Managers and People & Culture Managers about a whole range of questions. Those questions can be categorised according to custom types you can configure yourself. Questions are sent to the specified individual and they then appear in the HR Questions Widget, dated, numbered and ordered according to question type, level of importance (and including any relevant attachments). Managers and People & Culture Managers can either reply, or reassign the question to someone else if they are more appropriate to respond. Add to that the benefit of People & Culture managers being able to create FAQs that the entire organisation can access from the Widget at any time, and you've got an efficient, easy to use tool that makes everyone better, happier and more productive.
If your organisation needs a more efficient and effective way to manage HR Questions, then watch the video below, it could transform the way you work!
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