Digital Workspaces of the Future: Technology For The People

Have you noticed that there seems to be a bit of more serious, considered reflection about the role of technology in our lives taking place lately? As AI and algorithms become more ubiquitous, and our lives become inextricably linked to our devices and our digital footprint, there has been a call from some quarters to pause to consider how we can ensure a future where technology serves us and not the other way around. One of the most significant technological changes driving digital transformation in the workplace, is the focus on solutions designed to work the way employees do, rather than forcing users to change. The 'force fit' methodology that was prevalent in early tech was surprisingly common in the past, and the users had little choice but to convert their processes (and habits) to match the technology. Those types of systems won't have a long shelf life and it is more clear than ever that organisations which do not provide a user-centric experience won't be able to keep up as the future of work unfolds.

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