Automation will certainly change human resources as we know it, but the impact will reach far beyond the HR department to encompass the entire employee lifecycle. Organisations that manage such transformation successfully will be those in which leaders and HR professionals recognise what tasks machines can do significantly better than humans and automate only those tasks. Focusing human effort on activities that humans do best will result in a happier, more engaged and more productive workforce overall. Designing such an organisation requires a much longer-term people strategy (one that goes beyond the usual succession planning), coupled with transparent dialogue with the existing workforce about the benefits of automation on what it means for them. This Blog in the HR automation series explores the broader implications that automation will have on leadership, employees and the entity of the organisation itself.
Read More