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Optimising The Future of Work: The Human-Automation Collaboration

Posted by Mathew French on 10 September 2019

Apparently you can’t solve the ‘how to automate work’ problem by thinking solely about automation replacing jobs. This is the premise behind Reinventing Jobs: A 4-Step Approach for Applying Automation to Work by Ravin Jesuthasan, Managing Director at Willis Towers Watson, and John Boudreau, professor and Research Director at the University of Southern California's Marshall School of Business and Center for Effective Organisations. Based on their decades of experience helping companies transform approaches to work and leadership, Reinventing Jobs offers a new set of tools for applying automation and artificial intelligence in today’s organisations. In this Blog we will examine the 4-Step framework for applying automation to work outlined by Jesuthasan and Boudreau, who believe that 'simply asking which humans will be replaced by automation fails to take into account how work and automation will evolve.' Now let's continue our exploration of this series on whether to automate or not to automate tasks and processes across the employee lifecycle.

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Topics: performance management, Performance Management Software, Employee Onboarding Software, The future of work, Human automation collaboration, Reinventing jobs, Applying automation to work, John Boudreau, Ravin Jesuthasan, Employee onboarding


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