Management Guru Peter Drucker famously stated that culture eats strategy for breakfast. In a business environment where culture is more important than ever, developing your organisational culture is more than just having a set of values and a vision. Everyone in the business needs to live and breathe your culture and set the example. It needs to be part of everything you do, and it should act as a set of rules to help guide and empower your people with decision making. It is only when values are taken off the wall lived by all employees in word and action that you can say your organisation has a strong corporate culture. Reduced to its essence, culture = values x behaviour. In this week's HR Blog, we look at why it is important to ensure values and behaviours align, and culture is a lived experience not just a slogan.

Read More

Now that we’ve taken a deep dive into employee engagement and the enormous potential available through a commitment to facilitating such engagement, let’s take a look at the benefits this will produce for your customers. According to Gallup's  research, when organisations successfully engage both their customers AND their employees, they experience a 240% boost in performance-related business outcomes. Yes, that is a zero after the 24, not a typo – 240%.

Read More