2020 will go down in history as the year in which the status quo in the world of work was turned on its head. If your organisation was following any type of well-planned roadmap for change leading into this year, chances are you might have had to throw the 'plan' out the window, and focus instead on doing what was right in front of you. Right here, and right now. In this week's HR Blog we explore the future of work and why it's important to develop a change-ready (willing and able) culture, and how this type of culture can create positive outcomes for your business in 2020 and beyond.

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Management Guru Peter Drucker famously stated that culture eats strategy for breakfast. In a business environment where culture is more important than ever, developing your organisational culture is more than just having a set of values and a vision. Everyone in the business needs to live and breathe your culture and set the example. It needs to be part of everything you do, and it should act as a set of rules to help guide and empower your people with decision making. It is only when values are taken off the wall lived by all employees in word and action that you can say your organisation has a strong corporate culture. Reduced to its essence, culture = values x behaviour. In this week's HR Blog, we look at why it is important to ensure values and behaviours align, and culture is a lived experience not just a slogan.

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Our recent HR Blog about the rise of the social enterprise defined this as the overarching theme of Deloitte's 2018 Human Capital Trends Report. The rise of the social enterprise reflects the fact that social capital is achieving a newfound status alongside financial and physical capital as a measure of the value of a business. This change is being driven by many factors, with trust being one of the leading metrics. Ernst & Young's global study on trust in the workplace poses the question 'could trust cost you a generation of talent?' The subtext being that businesses that don't take the trust issue seriously could suffer long-term consequences. Edelman's annual trust barometer for 2019 presents a more positive view for employers. Despite a high lack of faith in 'the system' and institutions overall, there is one relationship that remains strong, and that is the one individuals have with their employer. So how can HR Professionals ensure that these big picture signals aren't ignored in the rush to tick items off ever lengthening to do lists? Let's unpack the headlines so that you have a clear picture of how the world of work is evolving and which HR trends matter to your business in 2019.

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