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HR Metrics: What To Measure And Why

Posted by Mathew French on 5 May 2015

It's easy for HR to dismiss the benefits of measuring the metrics within your organisation. After all, numbers are often considered to be the responsibility of the Finance Department. However, case studies prove time and again that if you want to know what your people think, what matters to them, how you're tracking against the important things and generally how you're performing as an organisation, it is imperative for you to decide on some metrics and then measure them religiously and regularly.

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Topics: Culture and Values, Employment Culture, HR Metrics, Values, Employee Value Proposition, Employee Engagement, The Starlight Children's Foundation


Engagement, Alignment, Advocacy: Starlight's Star Is Shining Bright

Posted by Mathew French on 30 April 2015

Starlight Children's Foundation is an organisation whose star is definitely on the rise. Those of you who know Starlight’s mission and the fantastic programs they provide to seriously ill children, young people and their families, know that they do great things out in the world. However, as an organisation that is now 27 years old, their journey to greatness internally, as an organisation of choice for employees, has been a long and sometimes challenging journey.

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Topics: Employee Engagement, The Starlight Children's Foundation, Advocacy, Starlight, Alignment


Employee Engagement: How The Best Make It So

Posted by Mathew French on 11 December 2014

Here’s the bottom line about the best organisations; according to Gallup, those brands who deeply integrate employee engagement into their everyday business procedures, processes, strategies and activities, outperform, outshine and are generally leaps and bounds ahead of those that don’t.

Leaders incorporate employee engagement into their organisation in the following four ways without fail, and Gallup believes that it is these things that give such organisations their edge.

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Topics: Employee Engagement


Engaged Employees Equals Engaged Customers

Posted by Mathew French on 27 November 2014

Now that we’ve taken a deep dive into employee engagement and the enormous potential available through a commitment to facilitating such engagement, let’s take a look at the benefits this will produce for your customers. According to Gallup’s research, when organisations successfully engage both their customers AND their employees, they experience a 240% boost in performance-related business outcomes. Yes, that is a zero after the 24, not a typo – 240%.

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Topics: Employee Engagement


Employee Engagement: Invest In Strengths and Well-Being

Posted by Mathew French on 27 November 2014

In last week’s blog we outlined the avenues for improvement that Gallup recommend for increasing employee engagement. According to their research, Gallup’s knows that factors such as EPS, profitability, productivity, and customer ratings are all key indicators in determining an organisation’s health and its potential for growth. These factors are also significantly impacted by engagement levels.

It is clear that concentrating on employee engagement can help an organisation withstand, and potentially even thrive in challenging economic times.

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Topics: Employee Engagement


Employee Engagement: What Is It Really About?

Posted by Mathew French on 13 November 2014

Let’s pause and really think about this quote from Gallup’s State of The Global Workforce Report for a moment:

‘Low levels of engagement among global workers continue to hinder gains in economic productivity and life quality in much of the world.’

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Topics: Employee Engagement


Employee Engagement: Definitions

Posted by Mathew French on 6 November 2014

So what exactly does Gallup mean when they talk about engaged, not engaged and actively disengaged employees? It’s wise to get clear on exactly how each of these levels of engagement look in action. Having an awareness of / being able to know something when you see it, makes it easier for you to know what to do to transform the situation if needed (in the context of not engaged and actively disengaged), so let’s dive a little deeper.

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Topics: Employee Engagement


Employee Engagement: The Holy Grail

Posted by Mathew French on 30 October 2014

Employee engagement has long been the Holy Grail for creating a thriving and successful organisation. Now, and increasingly so in the future of work, the need to build a highly engaged workforce will become more important than ever. Gallup’s most recent ‘State Of The Global Workforce’ report, provides the most in depth assessment and insights available, regarding the state of employee engagement worldwide.

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Topics: Employee Engagement


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