Apparently, many organisations still rely solely on an annual performance review. However, Gallup's 2018 report 'Re-Engineering Performance Management' makes it clear that workers are asking for something different. They want a coach, not a boss. They want clear expectations, accountability, a rich purpose, and most importantly, they want ongoing feedback and coaching. Because the future of work is being shaped by extraordinary changes in technology, globalisation and overwhelming information flow, how we work must also be reimagined. The process of managing performance in the workplace needs to inform, engage and inspire. The means for achieving this, according to Gallup (and many others) requires 're-engineering.' Because performance management is such a big topic, we'll explore what the future of managing performance might look like over the next few weeks and discuss how to implement such change in your organisation. First, let's look at why managing performance really does STILL matter.
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